Leading EMR for medical spas and aesthetic practices
Log in via Desktop Browser
Open Chrome or Safari and navigate to app.aestheticrecord.com. Enter your provider or admin email and password, then click the purple "Sign In" button. You must use the desktop web version — the Aesthetic Record mobile app does not have a data export feature.
If your practice uses SSO (single sign-on), click "Sign in with Google" or your SSO provider button instead of entering credentials directly.
Navigate to Patients → Patient Management
In the left sidebar, click "Patients". A submenu will expand beneath it. Click "Patient Management" (sometimes labeled "All Patients"). This opens the full patient list with filter and export controls at the top.
Set the Status Filter
Near the top of the patient list, find the "Status" dropdown filter. Click it and select "All" to capture both active and inactive patients in a single export. If you only want active patients, select "Active". The list will refresh automatically.
Selecting "All" is recommended — MedMasters will segment active vs. inactive for you. A single file is easier to manage than two.
Click "Export to CSV"
Look at the top-right corner of the patient table — you will see a teal or purple "Export to CSV" button (it may also say "Download CSV" or show a download arrow icon). Click it. A dialog box may appear asking which fields to include.
If no Export button is visible, make sure you are on the Patient Management page, not the individual patient chart. Scroll right if the button is hidden off-screen on smaller monitors.
Select Export Fields
If a field-selection dialog appears, make sure the following are checked: First Name, Last Name, Mobile Phone (not just "Phone"), Email, Last Visit Date, Status, Visit Count. Click "Select All" if available to be safe — extra columns do not cause problems.
Download and Verify the File
The CSV will download to your browser's default downloads folder (usually C:\Users\YourName\Downloads on Windows). Open the file in Excel to verify: confirm the first row has column headers, and check that the Mobile Phone and Email columns are populated for most patients.
If the file opens in Notepad instead of Excel, right-click the file → Open with → Microsoft Excel.
Send via Secure Upload Link
Upload the file using the secure link your MedMasters account manager provided. Do not email the CSV file directly — patient contact data must be transmitted securely.
Never send patient data as a plain email attachment. Patient data sent over unencrypted email violates HIPAA. Use only the secure upload link provided by MedMasters.